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Can work and home DISC styles be different?
One of the questions that Kevin and I get asked frequently is, “Can I have a different style at work than I have at home?” The answer is a qualified yes, and it gets to the idea of having a natural...
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Does Your Personality Style Change Over Time?
After taking a DISC assessment, people frequently wonder if their style can change over time. The question shows up in two common ways: I think I was more reserved (or outgoing) when I was a kid, and...
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Why you should never try to beat or fool the DISC Assessment
One question I often get when I'm discussing use of the DISC assessment and profile report is this: “Can you fool (or beat) the DISC assessment?” The short answer to that question is: Yes, you can...
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The DISC Test is an Assessment, It’s not a Test
When I hear people talk about the DISC Assessment, I often hear them say things like: “Hey, how'd you come out on that test?” I really don't like that type of reference to the DISC model. While I...
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Data Tells and Stories Sell
Early in my career, I worked in the plastics industry as a process and product development engineer. At the time, I had a degree in chemical engineering, and I had just completed service as a nuclear...
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Data Tells and Stories Sell
Early in my career, I worked in the plastics industry as a process and product development engineer. At the time, I had a degree in chemical engineering, and I had just completed service as a nuclear...
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Emotions are the Greatest Barrier to Change
I often say that facts dictate the need for change and emotions create the barrier to it. The issue of understanding and addressing the emotional factors that slow change efforts – both organizational...
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Three Ways to Deal with an Angry Person
How do you like dealing with an angry person? If you’re like most of the people I know, you hate it. And, you occasionally have to do it. While some people seem to have a knack for helping others...
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Three Communication Strategies Guaranteed to Irritate Others
In workshops and coaching conversations, I receive many questions about the right way to communicate an idea. Sadly, I cannot define the absolutely, most correct, “right” way to communicate an idea –...
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What a Diverted United Airlines Flight Can Teach You about Conflict Resolution
Shock and dismay are the best words I can use to describe my initial response to the news that a United Airlines flight from Newark to Denver had been diverted to Chicago due to a dispute between...
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You Have to Have a Goal to Achieve a Goal
One January day about thirteen years ago, I stepped on the scales in my bathroom, and I did not like the feedback I received. I was at the highest weight I had ever been in my life. My clothes were...
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A Collection of Conflict Resolution Quotes
I love quotes. They often capture big concepts in only a few words. They give me “thought anchors” to help me collect and focus my thoughts. This is a quick video I put together to capture some great...
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The Leadership Secret to Getting More Done
One of the things I notice as I work with new leaders is a tendency to accept work practices and processes as fixed entities. In some cases, company procedures, processes and work practices are...
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New Supervisor Skills – People Must Feel Empowered to Act Empowered
Empowerment is a great thing. Empowered employees show greater commitment, stay more engaged, and create better results. Empowered employees take more initiative and get more done than employees who...
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Six Questions to Ask for Successful Collaboration
The biggest problem with collaborative problem solving is the collaborative part. Many new leaders became leaders because they know how to get things done. This individual ability to solve problems,...
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Use the Right Style at the Right Time
Every stage of team development has different characteristics. These different characteristics mean that every stage calls for leaders to behave in different ways to support team growth. In From Bud...
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Dealing with Creative Block
Two big ideas that have huge implications for you as a leader are swirling in my head. I am struggling valiantly (at least in my mind) to align the ideas in a way that briefly and meaningfully conveys...
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You Cannot Sell What You Do Not Own
One day John, a newly promoted supervisor with Fictional Products, met with his boss, Bill, to discuss a new procedure recently mandated by a change to company policy. John was not happy with the...
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Question What You Know Is True
When you know that something is true and someone says something to contradict that knowledge, you will likely reject what they said without giving their statement serious consideration. After all, you...
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Get Comfortable With Mistakes
One day a few years ago, my daughter and I had to drive about thirty miles on county roads through rural Indiana. Snow was not falling on the day we made this drive. However, there was plenty of snow...
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